Safe Deposit Operations: Guidelines and Update

About the Training Program:

Awareness, knowledge, tools, and cautions are continuous and never-ending for safe deposit box operations. This is a comprehensive, relevant, fast-paced program designed as a safe deposit operations learning tool and a refresher. Participants will acquire timely tools, job aids, and a reference notebook.

Topics to be discussed:

• Compliance responsibilities of safe deposit operations – rental agreements and the rights and duties as a lessor, renting and accessing a safe deposit box, key controls, records and file management, and more
• Basic operating procedures and guidelines for safe deposit operations – surrender procedures, delinquent billing, decedent boxes, abandoned property, responding the legal claims for contents, auditing procedures, and disaster recovery
• Uniform Unclaimed Property Act and the tools needed to evaluate its procedures for dormant accounts, unclaimed property, and escheatment
• State legalities of safe deposit boxes
• Impact of the Patriot Act, BSA, and SARs reporting requirements on safe deposit operations
• Sample training tools for educating employees on safe deposit operations
• Recurring safe deposit box questions and recommended responses
• Safe deposit court cases and “lessons learned”