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Coming Events:
| Program Title : |
ACH Exception Handling: Returns, Notifications of Change (NOCs) & More |
| Date : |
Tuesday, April 6th, 2010 |
| Time : |
3:00 - 4:30 PM Eastern Time |
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Download the Brochure. |
About The Program :
When it comes to processing ACH entries, the originating institution bears the liability should something go wrong. Does that mean the receiving institution has no risk when accepting ACH transactions? The answer is no! As a receiving institution, your bank is exposed to potential financial losses when you don’t react in a timely or appropriate manner to exception items. If you want to mitigate potential losses, attend this session and get guidance on the rules and regulations for handling ACH exceptions – returns, NOCs, and reclamations. We’ll also cover the 2010 rule changes that impact how you process stop-payment requests and disputed ACH entries for your customers.
Topics Covered :
- See how the ACH exception processes work, with special emphasis on returns
- Learn how to respond correctly to exception items to limit your potential for loss
- Become familiar with the return reason codes, associated timeframes, and understand the importance of adhering to those deadlines
- Understand the impact that proper/improper handling of exception items has on the quality of the ACH Network
About The Presenter : Shelly Simpson, AAP; EPCOR
Shelly Simpson, AAP, joined EPCOR over four years ago following an 11-year career with the Federal Reserve Bank of Kansas City. As the Payments Education Assistant Director with EPCOR, she designs and conducts education programs in support of ACH, cards and checks to over 2,300 financial institutions and corporate members throughout the central United States. Shelly also presents at regional and national industry conferences as an ACH payments expert and received her Accredited ACH Professional designation in October 2006. She is an active member on the AAP Blue Ribbon Panel, Member Rules Review Panel and several NACHA Rules Workgroups. Shelly holds a Bachelor of Science degree in Business Education.
Who Should Attend :
This informative session is designed for back office operations staff, personnel responsible for ACH returns, and customer service staff.PLEASE NOTE: Your registration fee allows you to have one telephone connection. However, as many people as you like may listen from your office speaker phone. If you register for the webinar, your registration fee also includes one internet connection from a single computer terminal.
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[ Return to Calendar of Events ]
Register For this Program Now!
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Program Fees:
| Live Webinar |
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VACB Member: $250
Non-Member: $500 |
| On-Demand Webcast with CD |
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VACB Member: $250
Non-Member: $500 |
| Live Webinar, on demand link and free CD |
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VACB Member: $275
Non-Member: $550 |
What is a Teleseminar / Webcast?
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This training method allows unlimited listeners on your office speaker phone. By choosing the webcast option,
participants will also be able to view online visuals as the presentation is delivered. Registrants receive a toll-free
number and pass code that will allow entrance to the seminar. The session will be one hour and fifteen minutes in length
with an additional fifteen minutes for questions and answers. Seminar materials will be sent prior to the broadcast along
with hook up instructions. Your pin number, hookup instructions and handouts can be emailed to you or sent U.S. Mail.
If you would like them emailed, you will need the most current version of Adobe Acrobat Reader, which is available for
free at www.adobe.com. Registration is not complete without payment of
fee. Upon payment of fee the hookup instructions will be forwarded to you for participation in our live Teleseminars / Webinars.
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